FAQ

Because our items can be large, heavy, and uniquely shaped, standard automated shipping calculators often overestimate freight costs or apply expensive flat rates. We don’t think that’s fair to you. By not collecting payment immediately, our team can personally review your order and shop around with our trusted freight carriers to secure the absolute lowest, most efficient shipping rate for your specific delivery address. Once we find the best rate, we will send you an updated invoice with a secure checkout link to complete your purchase.

Our team actively reviews orders and requests carrier quotes as soon as they are submitted. You can expect to receive your finalized invoice, including your optimized freight shipping rate,directly in your inbox within 1 to 2 business days.

Not at all. Since we do not collect or authorize your credit card at checkout, your initial submission is simply a quote request. Once you receive the finalized invoice with the freight rate, you can choose whether or not to proceed with buying the product. If the shipping costs don't work for you, just let us know and we can easily cancel the request!